Wed, 29 Aug 2007
Bigpond check in…. // at 12:00
< Photos for 2007-08-29 | MAIN | Photos for 2007-09-08 >
A Telstra Bigpond technician — presumably of the second level in support — telephoned to see if my problem with their billing system has been resolved. A short answer: No, since they have not yet resolved it!
Interesting in that I was told last Tuesday they would contact me in "about four to five days", with the implication that it would be fixed by then, but the first contact is in six days and that is pretty obviously just to verify that they have to start working on the problem!
