Mon, 30 Sep 2002
Great CTC customer service // at 23:59
< Gariwerd / The Grampians | MAIN | Photos for 2002-10-01 >
Wow, impressive response to a usenet posting! In a discussion of UK cycle routes and Sustrans routes I made the comment that when searching I hadn't been able to find any information about them, and then when I looked on the CTC's website it was rather “hostile,” and that when I sent email enquiries I had never receieved a response... today I find an email from the Director of the CTC asking for feedback on how I believe they can improve their service — I can think of a few other organizations that could do with that level of customer care!
